Prefix Maintenance

About Prefix Maintenance

Prefix Maintenance is a technology company providing a facility management platform specifically for multi-site restaurant and retail operators. Founded in 2022 by Jared Schwartzentruber, who serves as CEO, the company aims to modernize the traditionally fragmented and costly approach to repair and maintenance. Schwartzentruber's background in mechanical engineering and his interest in the hospitality industry led him to create a solution to maximize facility uptime for operators. The company's business model centers on connecting businesses with a vetted network of local technicians, eliminating significant markups often seen with national providers. Prefix operates as a coordination layer that integrates with existing Computerized Maintenance Management Systems (CMMS), using artificial intelligence to automate tasks and streamline communication between large brands and local contractors. This approach addresses a key market challenge where multi-location brands, which spend an estimated $500 billion annually on maintenance, lose over 10% of profit margins due to inefficiencies. The company charges for its platform and services, which has led to significant growth, achieving a $2.5 million annual recurring revenue (ARR) within two years, representing 500% year-over-year growth. Key clients include well-known brands such as Chipotle, Bojangles, Raising Cane's, and Famous Footwear. The Prefix platform offers 24/7 on-demand repairs for a wide range of needs, including HVAC, refrigeration, plumbing, electrical, and general handyman services. Its AI-based solution also provides preventative maintenance scheduling, automated warranty management, and detailed analytics. Core features include asset optimization through a real-time database of equipment information, repair versus replace analysis, and transparent budget tracking. The platform delivers a unified communication channel, ensuring clients have real-time visibility into job status, from dispatch and on-site check-ins to invoicing. By April 2026, the company supported nearly 2,000 locations for 50 customers and announced a $7.5 million seed funding round co-led by Collide Capital and Slow Ventures. This capital is intended to further develop its AI infrastructure, enhance sales and marketing, and scale to serve over 10,000 locations. Keywords: facilities management, repair and maintenance, multi-site operators, restaurant maintenance, retail maintenance, CMMS integration, facility uptime, on-demand repairs, preventative maintenance, asset optimization, warranty management, vendor network, technician dispatch, AI-powered maintenance, Jared Schwartzentruber, Collide Capital, Slow Ventures, Bojangles, Chipotle, Famous Footwear, facilities automation, property technology, PropTech, maintenance software, work order management, cost reduction, operational efficiency, HVAC services, refrigeration repair, plumbing services, electrical services