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PerfectServe
Intelligent voice and online and mobile clinical communication solutions for the healthcare industry
About PerfectServe
PerfectServe, Inc., based in Delaware, is a healthcare technology company that provides communication and collaboration solutions tailored for the medical industry. The company primarily serves hospitals, health systems, group practices, and post-acute care facilities. PerfectServe operates in the healthcare technology market, focusing on improving clinical communication and collaboration among healthcare providers.
The company offers a comprehensive platform that includes features such as secure messaging, provider scheduling, nurse communication, medical answering services, and patient-family communication. This platform is designed to streamline communication within healthcare settings, ensuring that the right information reaches the right person at the right time, thereby enhancing patient care and operational efficiency.
PerfectServe's business model revolves around licensing its software solutions to healthcare organizations. These organizations pay for access to the platform, which can be customized to meet their specific needs. The company generates revenue through subscription fees, which are typically based on the number of users or the scale of the deployment within a healthcare facility.
In addition to its core communication platform, PerfectServe offers various support resources, including COVID-19 support, white papers, webinars, and success stories, to help clients maximize the benefits of their solutions. The company also emphasizes security and compliance, particularly with HIPAA (Health Insurance Portability and Accountability Act) regulations, ensuring that all communications are secure and patient information is protected.
PerfectServe's target clients include large hospitals, health systems, and medical practices that require efficient and secure communication solutions to improve patient outcomes and operational workflows. By addressing the unique challenges of healthcare communication, PerfectServe positions itself as a critical partner for healthcare providers aiming to enhance their service delivery.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 1997
- Headquarters
- Knoxville, United States
- Employees
- 330
- Open positions
- 10
- Dealroom signal
- 74.0/100
- Industry
- Health, Telecom
- Sub-industry
- BioTechnology, Health Platform
- Sector
- Biotech & Life Sciences, Biotechnology, Biotech and Pharma, Hard Tech, DT and LS, science-based
- Technology
- Recognition Technology
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 2 companies, latest Feb 2019
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| GROWTH EQUITY VCEquity / VC | May 2018 | $0 | — | Undisclosed | — |
| SERIES D✓Equity / VC | Sep 2015 | $21M | $84M | MemorialCare Innovation Fund · RC Capital | — |
Growth signals
Latest recorded traffic for PerfectServe is 120K monthly website visits, up 9.1% over the last three months. PerfectServe's team grew 2.8% over the past year.
Open positions
Similar companies
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
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CareWireExcelsior, United StatesHarnessing the power of mobile messaging to profoundly improve outcomes and deepen loyalty – one patient at a time
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Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed1 investor entered at this stage
RC Capital
Series B and later5 investors entered at this stage
Piper Sandler
Village Ventures
National Healthcare Services
Spring Mill Venture Partners
MemorialCare Innovation Fund
Other known investors2 additional known investors
Beecken Petty O'Keefe & Company
Summation Health Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about PerfectServe on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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