Paywatch

About Paywatch

Paywatch operates as a financial technology company specializing in Earned Wage Access (EWA), a service that provides employees with on-demand access to their accrued wages before the traditional payday. The company was founded in 2020 by brothers Richard Kim, who serves as CEO, and Alex Kim, the company's President. Their collective background in the financial industry, including Richard's time at HSBC and MasterCard and Alex's experience at Goldman Sachs and the U.S. Securities and Exchange Commission, revealed the challenges many workers face in accessing banking services, often forcing them to rely on high-interest debt.

The company's business model is centered on partnering with employers to offer EWA as an employee benefit. Paywatch and its partner banks cover the funds accessed by employees, meaning there is no impact on the employer's cash flow. This approach positions the service as a debt-free solution for employees who need to manage unexpected expenses, differentiating it from payday loans. For a nominal fee to the employee, the platform allows workers to withdraw a percentage of their earned income through a mobile app, with the funds transferred instantly. This system is designed to reduce employee financial stress and has been reported by client companies to lower employee turnover by an average of 40%.

Operationally headquartered in Kuala Lumpur, Malaysia, with a legal entity in Singapore, Paywatch has expanded its services across South Korea, the Philippines, and Indonesia. The company serves a diverse client base, including major brands like KFC, Pizza Hut, Lotus's, and Jaya Grocer, and has established strategic partnerships with financial institutions such as Citi, UOB, and Hana Bank. As of June 2024, Paywatch had processed over US$58 million in salaries, with monthly disbursements growing at a rate of up to 15%. The company secured US$30 million in its Series A funding round in June 2024, combining equity and credit facilities to fuel further product development and market expansion.