Passport

Passport offers a comprehensive suite of services designed to simplify cross-border commerce for D2C and marketplace brands. Its core business revolves around providing an all-in-one internationalization solution that combines in-house logistics, technology, and compliance expertise. The company serves thousands of brands across various sectors, including beauty, wellness, apparel, and electronics, enabling them to sell to over 180 countries. The business model focuses on bundling services into two main products: Passport Shipping and Passport Global. Passport Shipping offers a menu of logistics services like global shipping with DDU and DDP options, branded tracking, and compliance services. Passport Global is a more comprehensive, bundled solution that includes all shipping services plus storefront localization, pricing strategies, and advanced compliance management.

The company's platform manages the entire cross-border experience, from localized checkouts with local currencies and payment methods to reliable international delivery through its proprietary carrier network. Key features include accurate landed cost calculations (duties and taxes), branded tracking pages, and a flexible Seller of Record model that manages tax collection and remittance while allowing brands to maintain control over their storefront and cash flow. A significant milestone was the acquisition of Brand Access, which expanded Passport's capabilities to include in-country fulfillment and operations, allowing for faster and more efficient customer service in key markets.