PartsTrader Markets Limited

A significant milestone occurred in 2010 when the company secured a partnership with a major U.S. auto insurer, which catalyzed its entry into the American market. This led to the corporate structure splitting into PartsTrader Markets Limited, which handles software development, and market-facing entities for New Zealand and the U.S. The company's expansion was further fueled by a $40 million private equity fundraising round in 2015. The platform facilitates a transparent and efficient procurement process by connecting repair shops, parts suppliers, and insurance carriers. For repair shops, the system provides access to multiple quotes, allowing them to compare parts based on price, availability, and quality. Suppliers gain access to a broad marketplace of thousands of repair shops, which opens up new sales channels. Insurance carriers benefit from increased visibility into the parts procurement process and access to data analytics, leading to more accurate and efficient claims management.

The platform itself is a cloud-based marketplace where repairers can request quotes for collision repair parts. On average, a repair shop receives approximately 7.5 quotes per part requested, which streamlines the decision-making and purchasing timeline. The system integrates with industry-standard estimatics software and was an early adopter of the secure BMS data exchange standard, earning recognition as the Electronic Commerce Company of the Year by CIECA in 2015. While the platform is generally free for repair shops to use, revenue is generated through fees charged to parts suppliers, which may include subscriptions and a percentage of transaction values. The company now supports over 15,000 repairers and suppliers globally and has processed over 11 million parts orders.