OnePak

About OnePak

OnePak operates a digital supply chain and reverse logistics platform designed to facilitate the circular economy for used IT hardware and other business assets. Founded in 2005 by Steve Andon, the company originated as a tech-enabled distributor of shipping solutions for the technology device aftermarket and has since evolved into a full-service reverse logistics platform. Andon, who serves as CEO, brings over 25 years of entrepreneurial experience in IT, finance, and operations, having previously founded and sold two other companies.

The company's core offering is the ReturnCenter platform, a cloud-based marketplace that connects all stakeholders in the return process, including manufacturers, consumers, service providers, and recyclers. This platform provides a solution for organizations to manage the return, recycling, resale, or relocation of IT devices and other equipment. It allows clients like original equipment manufacturers, leasing organizations, and resellers to manage the movement, data destruction, disposal, and chain of custody for used electronics. Key features include logistics order tracking, service partner routing, SLA management, detailed reporting, and carbon-neutral services through blockchain-verified offsets. The platform integrates with enterprise systems like ServiceNow, SAP, and Oracle via APIs.

OnePak's business model is geared towards enterprise clients, helping them achieve sustainability goals, meet compliance standards, and improve profitability. The company serves a global customer base that includes prominent organizations such as Dell, IBM, Toyota, and General Motors. Having facilitated the return of over two billion pounds of devices for more than 200,000 customers since its inception, the company has established a significant footprint in the reverse logistics market. OnePak has raised a total of $22.1 million in funding, including a recent $20 million Series A round led by Nuveen to expand its platform's reach and functionality.