OneAssist Consumer Solutions

About OneAssist Consumer Solutions

OneAssist Consumer Solutions is a company that offers assistance and protection services to consumers in India. The company primarily focuses on providing solutions for everyday essential products and services that can cause significant disruption when they malfunction or are lost.

The core of its business revolves around subscription-based protection plans for a variety of items. These include electronic gadgets like mobile phones and laptops, home appliances, and financial instruments such as credit and debit cards. For electronics and appliances, the company provides services like extended warranties, and repair services. For financial cards and wallets, it offers a one-call blocking service in case of loss or theft, along with fraud protection and emergency assistance, such as providing cash or handling travel tickets if a customer is stranded.

OneAssist operates on a direct-to-consumer model through its website and app, and also partners with other businesses, like banks and retailers, to offer its services to their customer base. The company generates revenue through the sale of these annual subscription plans. Its target market is the broad consumer base in India that relies heavily on digital devices and payment methods and seeks a convenient way to manage the risks associated with them.