Omnipack

Omnipack, a Warsaw-based company founded in 2016, provides end-to-end fulfillment services for e-commerce businesses across Europe. The company was established by Tomek Kasperski, Rafał Szcześniewski, and Karol Milewski. The idea originated from CEO Tomek Kasperski's experience scaling the home and living e-commerce company Westwing in the CEE region, where he identified a gap in the market for logistics providers that could adequately support the growth of online businesses. This firsthand frustration with the existing logistics landscape drove the founders to create a solution designed to handle the operational complexities of e-commerce.

The company operates on a full-stack model, managing the entire logistics process from its two modern warehouse centers in Poland, which total 30,000 square meters. Its core services include product receiving, warehousing, picking and packing, multi-carrier shipping, and returns management. Omnipack caters to a diverse client base of over 100 e-commerce merchants, ranging from small and medium-sized businesses to enterprise-level brands in sectors like fashion, cosmetics, supplements, and home goods. The business model allows clients to convert fixed logistics costs into variable expenses, paying only for the warehouse space they use and the orders that are processed. This approach provides scalability, enabling clients to handle demand fluctuations, such as sales peaks, without being constrained by physical warehouse capacity or staffing issues.

Omnipack's service is built around its proprietary warehouse management system (WMS), which integrates with major e-commerce platforms to automate the flow of information from order placement to shipment. The company offers customized packaging options to maintain brand identity and supports various fulfillment models, including B2B, B2C, and omnichannel distribution. A key part of its value proposition is facilitating cross-border expansion for its clients; from its central European location, Omnipack ships to over 40 countries, offering 1-day delivery to markets like Germany and Poland. The company has raised a total of $11.4M in funding over three rounds, including investments from firms like Flashpoint, SMOK Ventures, and Nunatak Capital, to finance its technological development and international expansion, particularly into the DACH region. Keywords: e-commerce fulfillment, third-party logistics (3PL), order fulfillment, cross-border shipping, logistics outsourcing, warehousing, pick and pack, returns management, D2C logistics, European fulfillment network, subscription logistics, scalable logistics, inventory management, e-commerce operations, Poland logistics, supply chain management, B2C fulfillment, omnichannel logistics, fashion logistics, beauty fulfillment