nVoq

About nVoq

Established in 2000 and headquartered in Boulder, Colorado, nVoq Incorporated operates as a privately backed provider of Software-as-a-Service (SaaS) workflow enablement solutions. The company was founded by Charles Corfield, a technology entrepreneur with extensive experience in both operational and investment roles within the tech sector. His interest in voice automation stemmed from his involvement with companies like BeVocal and iBasis. The leadership team includes seasoned executives with backgrounds in healthcare, technology, and finance, such as a Chief Operating Officer with responsibilities for sales and marketing, and a Vice President of Customer Experience with a background as a registered nurse in various clinical environments.

nVoq's business is centered on its HIPAA and PCI-DSS compliant, cloud-based speech recognition platform, which primarily serves the in-home healthcare, hospice, and post-acute care markets. The company's revenue model is based on flexible subscription pricing for its services. nVoq's solutions are designed to help clinicians reduce documentation time, improve the quality and completeness of patient narratives, and streamline reimbursement cycles. By integrating with existing Electronic Health Record (EHR) systems, the platform allows healthcare providers to capture clinical notes through dictation, thereby aiming to improve work-life balance for clinicians and enhance patient care.

The company's core product portfolio includes the nVoq Platform, which offers medically-infused speech recognition through client applications and Application Programming Interfaces (APIs). Key products include "nVoq.Mobile Voice" for Android devices and "nVoq Voice" for Windows, allowing clinicians to dictate directly into patient records. The flagship product, "SayIt," is a cloud-based speech recognition solution that functions as a voice overlay, compatible with virtually any EMR or Microsoft Office application. Features include the ability to create personalized vocabularies, use voice commands to automate repetitive tasks, and operate hands-free. The platform also provides an in-app audit tool called "Note Assist" to help ensure documentation meets customizable criteria for compliance and reimbursement. For developers, nVoq offers RESTful web service APIs to integrate real-time dictation and administrative functions into their own applications.