Nextiva

The company's primary offering is NextOS, a SaaS platform that combines business phone services (VoIP), video conferencing, live chat, SMS, email, and social media management into one hub. This all-in-one approach is designed to help businesses of all sizes, from small startups to large enterprises, manage customer interactions and internal collaboration more efficiently. The platform leverages AI and automation for features like call transcriptions, sentiment analysis, workflow automation, and intelligent call routing. It also integrates with other business software such as Salesforce, Microsoft Teams, and Google Workspace.

Nextiva operates on a subscription-based revenue model, with pricing tiers based on the number of users and included features. This recurring revenue model provides a steady income stream while offering clients scalability. In September 2021, the company secured its first external funding, a $200 million investment from Goldman Sachs Asset Management, which brought its valuation to $2.7 billion. This capital was raised to accelerate innovation, particularly in AI and automation, and to support global expansion. As of early 2025, the company was honored by Goldman Sachs for entrepreneurship at its Builders and Innovators Summit.