N
NewVoiceMedia
Cloud contact centre and inside sales platform designed specifically for Salesforce
About NewVoiceMedia
NewVoiceMedia, a subsidiary of Vonage, specializes in providing cloud-based contact center solutions designed to enhance customer engagement and streamline communication processes. The company primarily serves businesses of various sizes across multiple industries, including retail, finance, and technology. Operating in the cloud communications market, NewVoiceMedia offers a suite of services that include real-time analytics, seamless CRM (Customer Relationship Management) integration, and omnichannel support, which allows businesses to interact with their customers through multiple channels such as voice, email, and social media.
Read full description
NewVoiceMedia's business model revolves around a subscription-based service, where clients pay a recurring fee to access their cloud solutions. This model ensures a steady stream of revenue and allows for scalability as clients can easily upgrade their plans based on their needs. The company makes money by offering different tiers of service packages, each with varying levels of features and support, catering to the specific needs of small businesses to large enterprises.
NewVoiceMedia's competitive edge lies in its ability to provide a comprehensive and integrated solution that enhances customer experience while reducing operational costs. By leveraging cloud technology, the company eliminates the need for expensive on-premise hardware, offering a more flexible and cost-effective alternative.
At a glance
- Founded
- 2000
- Headquarters
- Basingstoke, United Kingdom
- Sector
- Marketing
- Power Law
- Colt$25–100M revenue
Knowledge graph
More headlines
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A4 investors entered at this stage
Notion Capital
Eden Ventures
MMC Ventures
Highland Capital Partners
Series B and later6 investors entered at this stage
Bessemer Venture Partners
Highland Europe
TCV
Salesforce Ventures- Salesforce
Business Growth Fund
Source: Dealroom Talent Intelligence.
Global footprint
team presence
across markets
Market sentiment
An AI-synthesised read of the highest-engagement posts about NewVoiceMedia on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
See NewVoiceMedia on the full Dealroom platform
Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.