Netadmin Systems

About Netadmin Systems

Netadmin Systems, founded in 2004 by Tor Borrhed, operates as a specialized provider of software for fiber optic network operators. The company's inception was a direct response to the growing need for fiber operators in Sweden to expand their businesses without proportionally increasing operational costs. This coincided with significant investments in municipal fiber networks across Sweden, creating a fertile ground for a solution focused on operational expenditure reduction through automation. After being owned by several Scandinavian venture capital funds since 2006, the company was acquired by the Lumine Group in 2015, which is a subsidiary of Constellation Software Inc. This acquisition was intended to provide long-term stability and foster growth.

The company's core offering is Netadmin Nine, an Operations Support Systems (OSS) platform designed to automate and streamline the entire lifecycle of a fiber-based network. This software assists communication service providers (CSPs) in building, operating, and monetizing their fiber networks. The business model primarily targets tier 2-4 fiber operators, including utilities and those specializing in wholesale/open access networks. The platform supports these clients by enabling them to manage service fulfillment and assurance, from order management and service provisioning to resource control and monitoring. A key market for Netadmin is the wholesale open access environment, where network operators lease their infrastructure to multiple service providers; the software facilitates this by providing portals and APIs for seamless integration.

The Netadmin Nine platform functions as a central system for a fiber business, handling processes after the initial network planning and before invoicing. It is designed to be vendor-independent, allowing it to manage both old and new access networks, thereby facilitating the transition to fiber (FTTx). Key functionalities include automated service fulfillment, inventory management, ticket management, and network troubleshooting. For clients operating in an open access model, Netadmin provides service providers with tools like web portals and APIs to process orders and manage customer support independently. The system is also evolving, with a current focus on a "Cloud Journey" to containerize the platform, making it more agile and aligned with modern cloud technologies.