Nelly

About Nelly

Nelly Solutions GmbH is a health and fintech company that provides a financial operating system designed to digitize and automate administrative and financial processes for medical practices. Founded in 2021 by Niklas Radner, Lukas Eicher, Rasmus Schults, and Laurids Seibel, the Berlin-based startup aims to reduce the administrative workload for doctors and their staff. The founders, with backgrounds in fintech from companies like Klarna and Delivery Hero, created Nelly to address the inefficiencies they observed in the healthcare sector. Co-founder Niklas Radner, for instance, spent time working in a dental practice to better understand the industry's needs.

The company's core offering is a dual platform comprising a Financial Operating System (FinOS) and a Patient Experience Platform. This system facilitates a fully digital process from patient check-in to payment. For patients, the journey is managed via their smartphones, including digital registration, medical history forms (anamnesis), signing documents with e-signatures, and making payments. For medical practices, the platform automates workflows such as patient intake, document management, and payment processing, integrating with existing practice management software (PMS). Nelly's services are utilized across various medical fields, including dentistry, orthodontics, neurology, radiology, dermatology, and orthopedics.

Nelly's business model is primarily B2B SaaS, and it also operates as a digital factoring provider for the DACH region. Through a partnership with Vereinigte Volksbank Raiffeisenbank (VVRB), medical practices can sell their outstanding receivables to the bank via Nelly's platform, receiving payment typically within 24 hours. This service improves liquidity and reduces the administrative burden of invoicing and collections for practices. The platform supports various payment methods, including credit cards and Apple/Google Pay, and offers patients flexible payment options like installment plans. Key features of the software include digital anamnesis, secure document management, an interactive drawing feature for treatment documents, automated reminders, two-factor authentication, and analytics dashboards.

Since its inception, Nelly has seen significant growth, serving over 1,200 medical practices and more than 2 million patients by early 2025. The company has secured substantial venture capital, including a €50 million Series B funding round in January 2025, led by Cathay Innovation and Notion Capital. This funding is aimed at product development, geographical expansion into other European markets like Italy, and strengthening its market position in Germany.