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Narvar
Narvar: Delightful Post-Purchase Customer Experience
About Narvar
Narvar operates in the post-purchase customer experience market, providing a platform that enhances order tracking, proactive messaging, and convenient returns for consumers. The company serves a wide range of clients, from emerging direct-to-consumer brands to multinational retail powerhouses. Narvar's business model revolves around offering a SaaS (Software as a Service) platform that integrates with various carriers and sales channels, supporting over 300 carriers worldwide and 50 pre-built integrations. The platform helps businesses improve customer loyalty by providing clear delivery expectations, transparent communication, and seamless returns processes. Narvar generates revenue through subscription fees for its platform, which is trusted by some of the most admired brands globally. The company operates in multiple regions, including North America, Europe, and Asia Pacific, with headquarters in the San Francisco Bay Area.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2012
- Headquarters
- San Mateo, United States
- Employees
- 367
- Open positions
- 4
- Dealroom signal
- 64.9/100
- Industry
- Telecom
- Sub-industry
- Logistics & Delivery
- Sector
- Transportation, Supply Chain Management, Shipping, Shopping, Delivery, Retail, SaaS, Social, Messaging, Monitoring, Branding, Automated Process, Automated Technology
- Investment activity
- 3 companies, latest Dec 2021
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES COther financing | Aug 2018 | $30M | $120M | Battery Ventures · Scale Venture Partners · Salesforce Ventures · Accel | ↗ |
| SERIES BOther financing | Jun 2016 | $22M | $88M | Accel · Social Leverage · CrossCut Ventures · Fung Capital USA | — |
Growth signals
Latest recorded traffic for Narvar is 110M monthly website visits, up 15.8% over the last three months. Narvar's team declined 4.7% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
LumiLos Angeles, United StatesThe end-to-end platform that helps to find and work with the world's best packaging manufacturers
$36Mvaluation
Kronos CareParis, FranceBoosting customer loyalty and reduces churn by personalizing real-time communication for shopping deliveries
→
GoPigeonBengaluru, IndiaOn demand, technology enabled end-to-end logistics management company
$6Mvaluation
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed7 investors entered at this stage
Freestyle Capital
Sumit Gupta
Haystack
Semil Shah
Commerce Ventures
CrossCut Ventures
RiverPark Ventures
Series A7 investors entered at this stage
Accel
High Alpha
Specialized Types
Social Leverage
Fung Capital USA
Battery Ventures
Hero City at Draper University
Series B and later2 investors entered at this stage
Scale Venture Partners
Salesforce Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Narvar on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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