MIND C.T.I.

MIND C.T.I. Ltd. (NASDAQ: MNDO) is a global provider of software solutions for the telecommunications and enterprise sectors, headquartered in Yokneam, Israel. The company was founded in 1995 by Monica Iancu and Lior Salansky with a vision to deliver comprehensive and flexible solutions for telecommunication services. Monica Iancu, who holds a BSc in Computer Sciences and a Master's in Telecommunications from the Technion - Israel Institute of Technology, has been a driving force since its inception, serving as CEO and President.

The company operates through two main segments: Billing and Related Services, and Messaging. For telecommunication service providers—including mobile, wireline, VoIP, and quad-play carriers—MIND offers its flagship MINDBill platform. This end-to-end system handles convergent billing, customer care, mediation, and business support systems (BSS), enabling operators to manage various services like voice, data, and video across prepaid, postpaid, and pay-in-advance models. The business model is adaptable, providing solutions as a software license, a managed service, or a complete outsourced billing service to meet diverse client needs. Revenue is primarily generated from maintenance and additional services, with a smaller portion coming from licenses.

For the enterprise market, MIND provides unified communication (UC) analytics and call accounting solutions, such as PhonEX ONE, which helps organizations monitor communication costs, analyze traffic, and detect fraud. The company has expanded its footprint through strategic acquisitions, including Sentori Inc. in 2005 to bolster its presence in the U.S. wireless market, and more recently, German-based messaging companies Message Mobile GmbH and GTX Messaging GmbH in 2019, followed by UC analytics provider Aurenz GmbH in 2025. These acquisitions have broadened its product portfolio, especially in the enterprise messaging and analytics space. With a global presence, including offices in the United States, Romania, and Germany, MIND serves a diverse client base across the Americas, Europe, and other regions.

Keywords: convergent billing, customer care solutions, BSS, OSS, telecommunications billing, UC analytics, call accounting, enterprise messaging, VoIP billing, MVNO solutions, revenue management, real-time charging, telecom expense management, fraud detection, customer relationship management, 5G monetization, IoT billing, digital transformation, service provider solutions, subscription management