Mila

About Mila

Mila is a French insurer specializing in the real estate market, officially authorized by the ACPR (Autorité de Contrôle Prudentiel et de Résolution) in October 2021. The company was established in 2020 by co-founders Gérard Deray, who serves as CEO, and Jean Boucher, the Deputy CEO. Together, they hold the majority of the company's ownership, alongside employees. Mila combines expertise from the brokerage, insurance, digital, and real estate sectors to serve its client base.

The firm's business model centers on providing insurance products to real estate professionals, which are distributed through a network of partner brokers. Its primary clients include real estate agencies, property managers, and syndics. Mila manages the entire customer service process internally, from underwriting to claims compensation. The company's initial funding amounted to €12 million, including a €10 million round from Breega and support from other business angels. To bolster its financial stability, Mila is backed by prominent global reinsurers, including Swiss Re and Hannover Re.

Mila's core offerings are designed to address key risks in property management. The product suite includes Unpaid Rent Guarantee (Garantie Loyers Impayés - GLI) and Non-occupant Owner (Propriétaire non-occupant - PNO) insurance. The Unpaid Rent Guarantee covers rental payment defaults and associated legal costs, as well as property damage. A key feature of Mila's service is its commitment to fast processing, aiming to validate tenant applications within six hours and process reimbursements for unpaid rent within 48 to 72 hours of a claim being filed. The company utilizes algorithms to speed up the validation process for tenant files, while dedicated advisors provide personalized support to brokers and clients.