MerchantOnline

About MerchantOnline

MerchantOnline, which operates as The Merchant Solutions, provides payment processing services tailored for a wide range of business types, including retail, restaurant, wholesale, e-commerce, and hotels. The company's core business revolves around supplying the technology and services necessary for businesses to accept various forms of cashless payments, such as credit cards, debit cards, EBT, gift cards, and checks. Their revenue is generated from the fees associated with these payment processing services.

Founded in 2007, the company aimed to address a service gap in the merchant services industry, which was perceived as being overly sales-driven. The founding principle was to prioritize client service and retention over aggressive sales tactics. This was actioned by eliminating application fees, setup fees, and long-term contracts. By 2017, the company reported that over 90% of its business came from referrals. Another entity, Merchant Solutions, Inc., was incorporated on August 21, 2007, in Torrance, CA, with George Dabaghi listed as President.

The Merchant Solutions offers a comprehensive suite of products and services designed to streamline payment acceptance. This includes credit and debit card processing, check conversion and guarantee, cash advance solutions, and gift and loyalty card programs. For businesses operating online, they provide virtual merchant accounts. The company also offers point-of-sale (POS) systems that can be customized for different business needs, supporting mobile and stationary devices with features like online ordering and contactless payments. Clients are provided with 24/7 customer support to address any issues.

The company's business model is built on providing customized payment solutions for each client. They analyze a business's specific needs to tailor a package that helps increase market share and productivity. The Merchant Solutions serves a diverse client base, ranging from small to large businesses across the United States. Their services cater to various sectors including retail, food and beverage, B2B, and service-based industries.