MedUX

Case On It S.L., commercially known as MedUX, specializes in measuring user experience in the telecommunications sector. Founded by Luis Molina and Agustín Batiz, the company offers a solution that leverages machine learning and artificial intelligence for the measurement, prediction, and analysis of landline, mobile, and television services. This technology provides real-time data on operator network performance and quality of service without tracking the end-user, which is crucial for evaluating the objective digital experience.

The company serves the telecommunications market, providing essential data for operators. In 2018, Case on It closed a Series B funding round led by SONAE Investment Management, which added to its previous Series A round led by Inveready Technology Investment Group. This funding was intended to enhance product development and strengthen its global position in user experience measurement for telecommunications. MedUX operates in markets that collectively serve over 600 million users worldwide.

Keywords: telecommunications, user experience, quality of service, QoE, network monitoring, machine learning, artificial intelligence, telecom analytics, MedUX, service assurance, customer experience management, network performance