MedChart

About MedChart

MedChart was founded in 2015 by James Bateman and Derrick Chow, who met as PhD students at the University of Toronto. Bateman's inspiration for the company came from a personal experience in 2013 with the burdensome process of accessing his late father-in-law's medical records, which were scattered across multiple hospitals, homecare agencies, and physicians. This firsthand frustration with the fractured health information system, an experience shared by his co-founder, fueled their mission. Bateman's own journey is unconventional, transitioning from a nine-year career as a licensed carpenter and business owner to studying quantum physics at the University of Toronto, where he earned multiple degrees, including a PhD.

The company operates a cloud-based platform that facilitates secure, patient-authorized access to digital health information for businesses beyond direct patient care. Its primary clients include law firms, insurance providers, and life sciences researchers who rely on medical records for tasks such as insurance underwriting and legal claims. MedChart's business model addresses the slow, paper-based process of medical record retrieval by offering a digitized, automated solution. The platform manages consent capture, identity verification, and compliance with privacy standards like HIPAA and PIPEDA, aggregating health records, medical imaging, and other data into a single digital record controlled by the patient.

MedChart's service provides a HIPAA-compliant, secure method for the release of medical information. It leverages artificial intelligence and machine learning to offer analytics and insights from the aggregated data, helping clients find critical information within large volumes of records. This is particularly valuable for law firms in personal injury, medical malpractice, and class-action cases. The platform features include a patient portal, document management, secure messaging, and an API that allows other businesses to integrate Medchart's data access capabilities into their own applications. Since its inception, the company has secured significant funding, including a combined $17 million in Seed and Series A rounds in April 2021, with investors like Crosslink Capital, Golden Ventures, and the rapper Nas.