M
Mavenoid
A scalable support solution for hardware companies with self-service and live support
About Mavenoid
Mavenoid operates in the tech support industry, providing an AI-driven platform designed to enhance customer satisfaction through a hybrid model that combines artificial intelligence with human support. The company serves a diverse range of clients, including consumer electronics manufacturers, software companies, and other tech-driven businesses that require efficient and scalable customer support solutions. Mavenoid's platform offers features such as multilingual support, automated troubleshooting, and real-time assistance, making it a versatile tool for global enterprises.
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Mavenoid's business model is subscription-based, where clients pay for access to the platform and its various features. The company generates revenue through tiered subscription plans, which offer different levels of service and support based on the client's needs. This model allows Mavenoid to cater to both small businesses and large corporations, providing scalable solutions that can grow with the client's business.
The market for tech support automation is rapidly expanding, driven by increasing consumer expectations for instant, around-the-clock support. Mavenoid positions itself as a leader in this space by continuously innovating and integrating new technologies to improve the efficiency and effectiveness of its platform. The company's focus on combining AI with human expertise sets it apart from competitors that rely solely on automated solutions.
At a glance
- Status
- Operational
- Founded
- 2016
- Headquarters
- Stockholm, Sweden
- Employees
- 64
- Open positions
- None listed
- Dealroom signal
- 64.9/100
- Industry
- Enterprise Software
- Sector
- AI, Troubleshooting, Core AI, Industrial Technology, After-Sales Industrial Client Support, Nordic Rising Star 2022, Generative AI, genAI Applications
- Technology
- Artificial Intelligence, Machine Learning
- Business model
- SaaS
- Client focus
- b2b
Latest news
Press, funding announcements and product moves mentioning Mavenoid.
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES B✓Equity / VC | Aug 2022 | $30M | $120M | ABB Technology Ventures · Smedvig Capital · Point Nine · Creandum | ↗ |
| SERIES A✓Equity / VC | Feb 2020 | $7.7M | $31M | Point Nine · Mosaic Ventures · NordicNinja VC · Creandum | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Mavenoid is 74K monthly website visits, up 5.7% over the last three months. Mavenoid's team declined 4.5% over the past year.
Similar companies
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Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed7 investors entered at this stage
Point Nine
Erik Byrenius
Creandum
Andreas Ehn
Alfred Ruth
Leo Giertz
Jeremy Yap
Series A4 investors entered at this stage
Mosaic Ventures
NordicNinja VC
Smedvig Capital
ABB Technology Ventures
Other known investors7 additional known investors
BaltCap
BSH Startup Kitchen
Inbox Capital
Konecranes Startups
Shinichi Nikkuni
Simon Levene
SUP46
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Mavenoid on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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