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Market Force Information
Customer Experience Management (CXM) Company | Market Force
About Market Force Information
Market Force is a global leader in performance management solutions, serving multi-unit organizations across various industries. The company specializes in benchmarking, customer experience consulting, and performance measurement services. Market Force's business model revolves around offering a suite of over 15 integrated services designed to improve employee experience, operational performance, and financial KPIs. By leveraging proprietary analytics, statistical models, machine learning, and AI, Market Force provides personalized roadmaps to success for each location, helping clients drive increased sales and profits. The company serves a diverse range of clients, from retail chains to financial institutions, aiming to enhance their operational efficiency and customer satisfaction. Market Force generates revenue through a combination of annual, ad hoc, and continuous benchmarking services, as well as bundled analytics solutions that maximize enterprise value while minimizing costs.
Source: Dealroom company dataAt a glance
- Status
- Acquired
- Founded
- 2005
- Headquarters
- Louisville, United States
- Employees
- 612
- Open positions
- None listed
- Dealroom signal
- 67.5/100
- Industry
- Enterprise Software
- Sector
- Other B2B Software, Shopping, Analytics
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 2 companies, latest Sep 2011
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITIONOther financing | Mar 2024 | $0 | — | MCI | ↗ |
| SERIES BOther financing | Sep 2011 | $15M | $60M | Escalate Capital Partners · Comerica Bank · Vista Ventures · Monitor Clipper Funds | — |
Growth signals
Latest recorded traffic for Market Force Information is 770K monthly website visits, down 1.3% over the last three months. Market Force Information's team declined 4.7% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Retail EyesMilton Keynes, United KingdomLeading provider of customer experience improvement programs in the uk and europe
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Tell Us About UsWinnipeg, CanadaAI-powered tool for business feedback collection and analysis
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Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A6 investors entered at this stage
Monitor Clipper Funds- CVCentennial Ventures
- VVVista Ventures
Boulder Ventures
Escalate Capital Partners
Comerica Bank
Other known investors1 additional known investor
MCI
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Market Force Information on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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