Lyzer

About Lyzer

Lyzer provides a Logistics-as-a-Service (LaaS) platform for the retail and e-commerce sectors, designed to give businesses control over their logistics operations. The company's business model is primarily Software-as-a-Service (SaaS), and it serves as a strategic partner for Iberian retailers undergoing digital transformation. The company's history began in April 2020 with the launch of 360hyper, a marketplace created to provide access to essential goods during the COVID-19 pandemic. In June 2021, the focus shifted to technology with the first SaaS contract, transforming the company from an e-commerce platform to a technology provider. This evolution led to the launch of Lyzer in September 2024. The platform was founded by Nuno Serradas Duarte (CEO), Diogo Silva (CTO), and Filipe Nery (CGO), who were the founders of 360hyper, along with Hugo Menino Aguiar (CPO), a former Google product manager and founder of SPEAK. Based in Lisbon, Portugal, Lyzer has processed over 500,000 orders with a gross merchandise value (GMV) exceeding €160 million. Lyzer's all-in-one solution simplifies and enhances order management, picking, and delivery. Key features include a "Streamlined Order Hub" that consolidates orders from all sales channels into a single dashboard and a "Smart Task Allocation" algorithm that optimizes workflows by assigning tasks based on real-time demand. The platform reports significant efficiency gains for its clients, including a 52% improvement in picking efficiency, 18% cost savings on delivery through route optimization, and a 70% reduction in manual interactions. The system also features real-time route monitoring, multi-order routing, and automated customer updates. In July 2025, Lyzer secured over €10 million in a funding round to accelerate its international expansion, particularly in Europe, and to further develop its technology, with plans to introduce new AI-powered features for intelligent automation and predictive analytics. Keywords: Logistics-as-a-Service, LaaS, supply chain optimization, e-commerce logistics, retail logistics, order management, smart picking, last-mile delivery, route optimization, delivery management, SaaS, warehouse management, logistics automation, fulfillment services, Iberian retailers, Nuno Serradas Duarte, Hugo Menino Aguiar, Filipe Nery, Diogo Silva, Indico Capital Partners, Lince Capital, C2 Capital