Logiless

About Logiless

Logiless Inc. provides a SaaS solution aimed at tackling structural issues within Japan's e-commerce logistics sector, such as labor shortages and rising costs, which are intensified by the nation's declining working-age population. The company was established on February 21, 2017, and is currently led by CEO Naoyuki Adachi. Logiless originated as an in-house tool to solve the founders' own challenges with cumbersome back-end e-commerce operations, a direct experience that informs the product's practical value.

The core offering is LOGILESS, a system that uniquely integrates Order Management (OMS) for e-commerce operators and Warehouse Management (WMS) for logistics providers into a single platform. This integration eliminates the need for manual data transfers, like CSV files, between separate systems, allowing order information to sync in near real-time. The platform is designed to achieve a high degree of automation—over 90% for many clients—by handling complex fulfillment rules, such as bundling promotional items or selecting specific carriers based on destination, without human intervention. It serves both e-commerce businesses and the warehouse operators they partner with, streamlining operations for clients across various sectors including apparel, food & beverage, and cosmetics.

Logiless operates on a subscription-based business model, with monthly fees for e-commerce businesses based on a base rate plus a pay-as-you-go fee determined by shipping volume. There are no initial setup or WMS integration fees, making it accessible for businesses of all sizes. For warehouse operators, the base system is free, as the primary fees are borne by the e-commerce clients. The system is compatible with major e-commerce platforms like Shopify, Amazon, and Rakuten, and supports API integration for connections to proprietary systems. In 2024, the company launched a new service, "Logiless-Bin," which combines air and ground transport to offer faster, more cost-effective nationwide delivery.