Legwork

About Legwork

Legwork is a company that develops a cloud-based patient engagement and marketing automation software designed specifically for dental practices. The platform provides a suite of tools that integrate with a dental office's existing practice management system to streamline operations and enhance the patient lifecycle.

In December 2021, Legwork was acquired by Planet DDS, a leading provider of cloud-based dental software. This acquisition integrated Legwork's patient relationship management capabilities into Planet DDS's broader platform, which includes practice management and digital imaging solutions. The merger aims to offer a comprehensive, all-in-one cloud solution for dental practices of all sizes, from solo practitioners to large Dental Service Organizations (DSOs).

The software offers a range of features designed to attract and retain patients. These include tools for online appointment booking, automated appointment reminders via text and email to reduce no-shows, two-way texting for patient communication, and digital patient forms. Legwork also provides marketing solutions, VoIP phone systems with integrated patient data pop-ups, and a patient portal for accessing documents and making payments. The system is built to manage the entire patient journey, from lead acquisition and conversion to ongoing engagement and reactivation. The company's business model is based on a monthly subscription fee for its software.