KnowledgeLINK

About KnowledgeLINK

KnowledgeLink, Inc., operating through knowledgelinks.com, is a specialized consulting and training firm focused on the broadband communications sector. The company was established in 1993 by Justin J. Junkus, who serves as President and Senior Instructor. Junkus brings substantial industry experience to the firm, stemming from a 25-year career at AT&T and its Bell System companies in roles spanning product management, marketing, and engineering, as well as a tenure as Director of Applications Engineering at ARRIS. This deep-rooted expertise in telecommunications underpins the firm's service offerings.

The firm's business model is centered on providing high-level technical expertise to major participants within the telecommunications industry. It delivers services such as technical training, technical writing, documentation production, and market development consulting. The core value proposition is translating complex technical knowledge into understandable formats for technical personnel. KnowledgeLink has a demonstrated history of developing and delivering projects for a client base that includes major cable multiple system operators (MSOs) and communications equipment vendors. Notable clients have included the Society of Cable Telecommunications Engineers (SCTE), Comcast (through acquisition of TCI and MediaOne), Cablevision Systems, Alcatel/Lucent, and ARRIS.

The service portfolio is designed to address the evolving needs of the broadband industry. This includes creating and teaching courses on data communications, digital technology applications, and emerging technologies like 5G and automated vehicle systems. The founder, Jay Junkus, is a published author of technical books and articles for the industry, further establishing the firm's position as a subject matter expert. Revenue is generated through consulting fees and for-service training and documentation projects for its corporate clients.