JetStream Software

About JetStream Software

JetStream Software is a data protection company specializing in cloud-native disaster recovery and business continuity for hybrid cloud environments. The firm was founded in 2016 by Tom Critser, Rich Petersen, and Serge Shats and is headquartered in San Jose, California, with an engineering center in India. In August 2026, the company was acquired by NetApp. The founding team possesses extensive experience in storage virtualization, data protection, and enterprise software. CEO Tom Critser was previously GM of Cloud Data Center Solutions at SanDisk and part of the founding team at FlashSoft, which SanDisk acquired in 2012. CTO Serge Shats, who holds a PhD in Computer Science, also joined SanDisk via the FlashSoft acquisition and was a lead architect at Virsto Software, which was acquired by VMware. The company's core business revolves around providing software that enables continuous data protection (CDP) with near-zero recovery point objectives (RPO) and recovery time objectives (RTO). It primarily targets cloud service providers (CSPs), managed service providers (MSPs), and enterprises utilizing VMware, especially those operating workloads on Microsoft Azure and other public clouds. JetStream Software addresses a market need for cost-effective and less complex DR solutions compared to traditional methods. The business operates on a subscription-based revenue model, allowing clients to transition from capital expenditure (CapEx) to an operational expenditure (OpEx) model with monthly payments based on service levels and scale. JetStream's flagship product, JetStream DR, is software that delivers continuous data replication for VMware virtual machines. A key technological differentiator is its use of the VMware vSphere API for I/O Filtering (VAIO), which allows the software to capture data at the hypervisor level without installing agents in the guest virtual machines. This agentless, hardware-agnostic approach ensures high compatibility and performance. The software replicates data continuously to cost-efficient object storage, such as Azure Blob Storage and Azure NetApp Files, separating storage from compute resources to optimize costs. In the event of a disruption, virtual machines and their data can be recovered in the secondary environment, ensuring business continuity and providing protection against events like ransomware attacks.