Itineris

About Itineris

Itineris specializes in delivering Customer Information System (CIS) and Enterprise Resource Planning (ERP) solutions tailored for utility companies. Operating primarily in the utilities sector, Itineris serves clients such as water, gas, and electric utilities, helping them modernize their customer service and billing solutions. The company's flagship product, UMAX, is built on the Microsoft Dynamics 365 platform, providing a flexible and integrated enterprise solution. Itineris generates revenue through the sale of its software solutions, as well as through ongoing support and consulting services. The business model is centered around long-term partnerships with utility companies, ensuring continuous improvement and adaptation to industry needs. Key clients include major city utilities like the New York City Department of Environmental Protection and the Boston Water and Sewer Commission. The company is currently expanding, with plans to add 60 professionals to its team to support its growth.