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Inveterate, Inc

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Reinventing customer loyalty by giving sellers the power to deploy paid memberships on their storefronts

Greenville, United StatesFounded 2021Marketing
Valuation $0–100M Latest valuation · 2023
Revenue $1–10M Latest reported FY
Headcount <100 Current team size
Total funding $10–50M Disclosed equity funding
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About Inveterate, Inc

Inveterate, Inc. provides a loyalty experience platform specifically for Shopify merchants, aiming to replace traditional points-based reward systems with membership-based programs. The company was founded in 2021 by Dylan Whitman and Sam Webb, who serve as CEO and CTO, respectively. Whitman's background includes co-founding and leading the e-commerce agency BVA, where he worked with major direct-to-consumer brands and identified the limitations of existing loyalty models. This experience directly informed Inveterate's mission to address the rising costs of customer acquisition by fostering deeper, recurring relationships between brands and their customers.

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The company's core offering is a software solution that integrates natively with Shopify, allowing direct-to-consumer brands to create highly customizable loyalty programs. Inveterate's business model centers on enabling merchants to generate recurring revenue through these programs. Clients can design various structures, including free-to-join tiers with basic perks, paid monthly or annual memberships with exclusive benefits, and spend-based or hidden VIP tiers. This flexibility allows merchants to tailor their loyalty strategy to specific business goals, whether it's increasing average order value or monetizing customer loyalty directly.

The platform's key feature is its departure from margin-eroding discounts and points systems in favor of benefits like store credit/cash back, free shipping, member-exclusive products, and early access to sales. By offering tangible value on every purchase, Inveterate seeks to change customer behavior to encourage more frequent and larger purchases. The software is designed to be user-friendly for marketers while also providing API access for developers who need more tailored solutions. It integrates with other key e-commerce tools such as Shopify POS, Klaviyo, Postscript, and Gorgias. Since its founding, Inveterate has raised $8.36 million in funding and serves a range of high-growth Shopify stores.

Source: Dealroom company data

At a glance

Founded
2021
Headquarters
Greenville, United States
Sector
Marketing

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Investors

11 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Seed11 investors entered at this stage

  • Alpaca VC
  • SuperAngel.Fund
  • Vertical Venture Partners
  • Centre Street Partners
  • Aglaé Ventures
  • Silicon Ventures
  • John Surdakowski
  • Pari Passu Ventures
  • Cory Cummings
  • Seagate Ventures
  • Bonfire Ventures
Team profiled 8 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 2 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
2 countries with
team presence
🇺🇸 United States75%
🇲🇳 Mongolia25%
2 countries shown

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Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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