Power Law company profile

Intercom

AI · San Francisco, United States · Founded 2011 Unicorn

AI-powered customer messaging, live chat, and support tools for businesses

Valuation

$1–2.5B

Latest valuation · 2026

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Revenue

$100–500M

Latest reported FY

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Headcount

2–5k

Current team size

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Featured in Unicorn$1B+ valuation tier · Power Law dataset 2026 $10B+ revenueThoroughbred · Power Law outcome

Investors

27 investors on Intercom's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Seed 13 investors entered at this stage

Paddy Holahan

Jonathan Siegel

Conor Stanley

500 Global

David Coallier

Eamon Leonard

Freestyle Capital

Dan Martell

Biz Stone

Digital Garage

Roham Gharegozlou

David Hauser

Jonathan Strauss

Series A 2 investors entered at this stage

David Sacks

Social Capital

Series B+ 12 investors entered at this stage

John Collison

ICONIQ Growth

Bessemer Venture Partners

Stewart Butterfield

Kleiner Perkins

137 Ventures

Index Ventures

Patrick Collison

Jack Dorsey

Mark Zuckerberg

ICONIQ Capital

Intercom mafia

Startups founded by Intercom alumni

Former Intercom employees who went on to start their own companies. Sorted by Dealroom signal score.

David NewellUnited States

Signal score88

PavlovEst. 2023

Patrick MullenUnited Kingdom

Signal score83

Equals TechnologiesEst. 2021

Ben McRedmondUnited States

Signal score81

TrueNorthEst. 2019

Jin StedgeUnited States

Signal score79

ShuffleEst. 2022

Noah DummettAustralia

Signal score79

PivotEst. 2021

KGKostya GorskyUnited States

Anna BuldakovaUnited Kingdom

Summer HealthEst. 2022

Matthew WooUnited States

Book a demo to explore the full alumni network →

Global footprint

Where Intercom has talent and traffic

AI talent share

2.0% of workforce is AI talent
(42 of 2,056 staff)

Core AI170.83%

Other AI251.22%

Non-AI workforce2,01497.96%

Workforce by country

40 countries with
team presence

🇮🇪 Ireland39.3%

🇺🇸 United States34.4%

🇬🇧 United Kingdom15.1%

🇦🇺 Australia3.3%

🇫🇷 France1.2%

Top 5 of 40 shown

Web traffic by country

170K monthly visits
across markets

🇺🇸 United States18.2%

🇮🇳 India12.6%

🇧🇩 Bangladesh8.8%

🇮🇩 Indonesia6.7%

🇨🇦 Canada6.5%

Top 5 markets shown

Patent intelligence

$315k patent portfolio · 9 active families

Estimated portfolio value

$315k

0.02% of valuation · comparable to top peer Cresta ($459k)

9 active patent families

Where Intercom innovates Data scienceCommunications systemUser deviceReal-time computingHuman–computer interaction

Where Intercom concentrates vs peers

Each axis is a top-10 topic across Intercom and its closest peers. #1 = 100, #10 = 10, absent = 0.

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Source: Dealroom Patent Intelligence · Patsnap. Request a demo for the full per-sub-category breakdown, individual records, and quality-score history.

Market sentiment

What the market is saying about Intercom

An AI-synthesized read of the highest-engagement posts about Intercom on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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