INTECROWD

About INTECROWD

Intecrowd operates as a specialized professional services firm centered within the Workday ecosystem, providing implementation and full life-cycle support for its clients. The company was established in 2014 by co-founders Don McDougal and Gary Walker. McDougal's background as the former VP of HR Systems and Workforce Analytics at Tyco provides him with a client-side perspective, having overseen a complex transition to the Workday platform from over 100 legacy systems. This experience underpins the firm's core philosophy of building strong client partnerships.

The firm's business model is rooted in providing professional services that facilitate the deployment and optimization of Workday applications. This includes initial implementation, subsequent phase-in projects, and ongoing application management services (AMS). Revenue is generated through consultancy fees for these services. Intecrowd caters to a diverse range of industries, including retail, healthcare, technology, professional services, and manufacturing, serving both large and medium-sized enterprises. The company operates globally, with a remote workforce spread across North America, Europe, and Asia.

Intecrowd offers a comprehensive suite of services focused on Workday's Human Capital Management (HCM), Financial Management, and planning modules. A key area of expertise lies in solving complex payroll integration challenges, helping clients connect Workday HCM with third-party payroll providers, especially for countries not natively covered by Workday. The service portfolio also includes analytics and reporting, which helps clients transform workforce and financial data into actionable insights. Furthermore, Intecrowd utilizes Workday Extend to develop custom applications tailored to unique business processes, such as a Timesheet Assistant app to automate time tracking and a tool for managing professional licenses and credentials. The firm's consultants hold numerous Workday certifications and possess deep functional and technical experience across the platform's lifecycle.