Insightin Health

The company's core offering is a Software as a Service (SaaS) platform named inGAGE™. This platform functions by integrating disparate data sources—including medical, clinical, cognitive, and social determinants of health—to create a unified view of each health plan member. Utilizing artificial intelligence and natural language processing, inGAGE™ analyzes this consolidated data in real-time to generate predictive insights and recommend the "Next Best Action" (NBA) for each individual. This enables healthcare payers, such as Medicare Advantage and Managed Medicaid plans, to personalize member engagement and proactively address their needs. The business model is centered on providing this platform to health plans, which use it for member acquisition, retention, and managing care more effectively.

The inGAGE™ platform helps clients improve quality measurements, increase member satisfaction, and ultimately enhance plan profitability by reducing costs and improving member retention. For instance, the platform features a capability called CAHPS® Predict, which helps Medicare Advantage plans understand and improve member satisfaction scores by providing real-time visibility into influencing factors and suggesting workflows for intervention. By turning operational data into a strategic asset, Insightin Health allows health plans to move from reactive to proactive member management. The company has raised a total of $14.4 million in funding over two rounds, including a $12.4 million Series A in February 2021, co-led by the Blue Venture Fund and Blue Heron Capital.