Imburse

Acquired by Duck Creek Technologies in January 2023, the company functions as a payments-as-a-service provider specifically for the insurance industry. It targets property and casualty (P&C) and general insurers, enabling them to connect to a wide array of payment providers and technologies through a single integration. The business model is centered on a cloud-native, software-as-a-service (SaaS) platform that simplifies both premium collections and claims disbursements. This approach allows insurance carriers to bypass heavy IT development costs and future-proof their systems against the constantly changing payments landscape.

The core offering, now part of the Duck Creek suite, includes the Duck Creek Payments Orchestrator. This platform acts as a universal connector or middleware, giving insurers the flexibility to add or switch between different payment methods—such as credit cards, real-time payments, and cross-border transactions—in any market without new integration projects. By handling the technical complexities, the service accelerates speed-to-market for new payment options from months to a matter of minutes or weeks. The platform will continue to be offered on a standalone basis while also being integrated into Duck Creek's broader set of insurance software solutions, extending its reach across Europe, North America, and the Asia-Pacific region.