FacilityOS

About FacilityOS

FacilityOS, formerly known as iLobby, was founded in 2013 by Ariel Mashiyev. Mashiyev's background in technology and security, including his prior role as CEO of a mass notification and security solutions company, directly informed the development of the platform. He identified a gap in the market for a comprehensive, secure, and user-friendly visitor management system, which led to the creation of iLobby. The company has demonstrated significant growth, notably being recognized on The Globe and Mail's list of Canada's Top Growing Companies for four consecutive years, from 2020 to 2023. A major milestone in its history was the strategic acquisition of Proxyclick in 2022, a move that expanded its global presence and product capabilities.

The firm provides a unified platform for facility and security management, targeting a diverse client base that includes large enterprises and organizations in sectors such as financial services, global technology, and commercial real estate. Its business model is based on delivering a comprehensive suite of software solutions that centralize facility, visitor, and security operations. The platform is designed to replace multiple single-point solutions with a single, integrated system, thereby optimizing efficiency and reducing operational costs for its clients. Revenue is generated through the sale and subscription of its software platform.

The core offering is the FacilityOS platform, an enterprise-grade system that consolidates various aspects of workplace management. Key features include visitor management, which streamlines the entire visitor lifecycle from pre-registration to departure, enhancing security and compliance. The platform also incorporates functionalities for employee and contractor access, delivery and package handling, and emergency notifications. By integrating these disparate functions, FacilityOS provides clients with a holistic view of their facility operations, improving security protocols, ensuring regulatory compliance, and enhancing the overall experience for everyone entering a building.