Hupo.tv

About Hupo.tv

Hupo is a technology company that provides an AI-powered platform for coaching and developing leadership and frontline employee skills at scale. Founded in 2022 by CEO Justin Kim, CTO Bek Abdik, and COO Jean Neo, the Singapore-based firm aims to offer a personalized and scalable method for leader development. The company has secured $3 million in a seed funding round from investors including Goodwater Capital, Strong Ventures, January Capital, and Collab Fund.

The company's platform, Hupo AI, is designed for large enterprises to train thousands of sales and client-facing employees. It provides real-time, contextual support through an always-on AI coach that is aligned with the client's specific products, policies, and performance objectives. Key features include hyper-realistic client simulations for training, custom scorecards for performance assessment, and real-time performance data to identify and address individual skill gaps. This approach replaces generic training with targeted coaching that is designed to improve clarity, consistency, and compliance in frontline team performance.

Hupo serves various industries where customer experience and performance are critical, including Insurance, Financial Services, Hospitality, Retail, and Telecommunications. The platform addresses use cases such as product knowledge familiarization, objection handling, compliance communication, customer engagement, and upselling. Among its clients are prominent organizations like Prudential, Cathay Pacific, PwC, and Singtel.