Hi Auto

About Hi Auto

Hi Auto is a pioneering startup that operates in the Quick Service Restaurants (QSRs) market, providing an innovative solution to enhance customer experience and streamline operations. The company leverages artificial intelligence (AI) to automate the order-taking process in drive-thru settings, serving a broad client base of over 400 stores nationwide.

The company's business model revolves around its proprietary conversational AI technology. This technology is designed to handle complex orders, understand accents, and even process changes mid-sentence. It also has a built-in upsell tool to help increase the overall value of orders. Furthermore, it can quickly identify when items are out of stock, reducing the likelihood of mistakes and enhancing customer satisfaction.

Hi Auto's AI solution is not only efficient but also highly accurate, boasting a 94% accuracy rate. This is achieved through a hybrid approach that combines AI with human supervision. The system is designed to work effectively even in noisy environments, ensuring uninterrupted service.

The company's solution offers significant cost savings for businesses by automating processes and reducing labor costs. It addresses common labor issues in the QSR industry, such as high employee turnover and increased minimum wages. By reducing customer wait times and improving order accuracy, Hi Auto also enhances the overall customer experience.

In summary, Hi Auto is a market leader in providing AI-driven solutions for QSRs, offering cost-effective, efficient, and accurate order-taking services that enhance the customer experience and streamline operations.