H
Help Lightning
Offers remote assistance software enabling company experts to work virtually side-by-side with anyone needing help
About Help Lightning
Help Lightning operates in the field service industry, offering remote visual assistance software that allows experts to provide hands-on help to colleagues or customers as if they were physically present. The company serves a diverse range of clients, including service organizations that need to transform their service centers into profit centers. Help Lightning's software is accessible via iOS, Android, or web browsers, making it versatile and easy to use. The business model is subscription-based, generating revenue through licensing fees for its software. By minimizing truck rolls, fixing issues on the first call, and extending workforce capacity, Help Lightning helps its clients reduce costs and improve customer satisfaction, thereby enhancing revenue and profitability.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2016
- Headquarters
- Birmingham, United States
- Employees
- 18
- Open positions
- None listed
- Dealroom signal
- 34.0/100
- Industry
- Media, Enterprise Software
- Sub-industry
- Content production
- Sector
- Other B2B Software, Immersive Technologies, Hard Tech
- Technology
- Augmented Reality, Virtual Reality
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 1 company, latest Nov 2021
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES A✓Equity / VC | Jun 2021 | $3M | $40M | Larsen & Toubro · Engage Ventures | — |
| SERIES A✓Equity / VC | Aug 2020 | $8M | $32M | Resolve Growth Partners | — |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Help Lightning is 3.1K monthly website visits, up 6.9% over the last three months. Help Lightning's team declined 21.7% over the past year.
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A3 investors entered at this stage
Resolve Growth Partners
Larsen & Toubro
Engage Ventures
Other known investors3 additional known investors
HP Tech Ventures
Mosley Ventures
Tech Square Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Help Lightning on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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