Guance Cloud

About Guance Cloud

Guance Cloud, operated by Shanghai Guance Information Technology Co., Ltd., was established in July 2013 by founder and CEO Shuomiao Jiang. Jiang, a programmer turned entrepreneur, previously founded a cloud storage company and later served as a strategic partner and consultant for Alibaba Cloud, gaining deep expertise in cloud computing. This experience revealed a critical market gap: while companies were moving to the cloud, they lacked effective tools to monitor and analyze their complex digital environments, often relying on manual troubleshooting. In response, Jiang launched Guance Cloud in 2020 to provide a digitized solution for managing digital systems.

The company offers a unified, full-stack observability platform designed for cloud-native workflows, targeting IT operations, DevOps professionals, and enterprises in sectors like internet, retail, and finance. Its business model is Software as a Service (SaaS), generating revenue through a pay-as-you-go system based on data usage, which eliminates upfront hardware investment and reduces resource waste. Guance Cloud has secured significant funding from notable investors including Sequoia Capital, Alibaba, Fosun Group, and Shenzhen Capital Group.

The core of Guance Cloud's offering is a single, customizable platform that integrates infrastructure monitoring, application performance monitoring (APM), log management, real user monitoring (RUM), and security checks. It unifies metrics, traces, and logs, providing a comprehensive view of applications, infrastructure, and third-party services. Key features include the DataKit agent for collecting diverse data types, real-time interactive dashboards, end-to-end trace analysis, and the self-developed DQL (Debug Query Language) for unified queries. The platform is built to be highly integrable, compatible with over 300 technology stacks including AWS, GCP, and Azure, as well as open-source solutions like Prometheus and Skywalking. With data centers located globally, Guance Cloud ensures low-latency service and compliance with regional data regulations like GDPR and CCPA.