COMPANY PROFILE

Gridspace

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We make voice software and utilities to help you better understand business conversations.

San Francisco, United StatesFounded 2012AI

Valuation $0–100M Latest valuation · 2015

Revenue $1–10M Latest reported FY

Headcount <100 Current team size

Total funding $10–50M Disclosed equity funding

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About Gridspace

Gridspace is an applied AI company that develops voice technology and AI software for contact centers. The company specializes in creating task-oriented voice agents that sound natural and can handle complex customer interactions. Its main offering, Grace, is a virtual agent that assists human agents or handles calls independently, while its Sift software provides real-time speech analytics and observability.

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Gridspace operates on a B2B model, serving clients in industries that rely heavily on voice communication, such as financial services, healthcare, and retail. The company provides its solutions as a cloud-based platform, turning unstructured conversational data into structured business insights. This allows businesses to analyze call outcomes, monitor agent performance, and ensure compliance. The business model is likely based on a subscription or usage-based fee for access to its software and virtual agents.

Source: Dealroom company data