GigaComm

About GigaComm

GigaComm is an Australian telecommunications company positioning itself as a challenger to the National Broadband Network (NBN) by building and operating its own independent network. The company was established in 2018 in Southbank, Australia, by Peter Shore and Sophearom En, both of whom have extensive backgrounds in the telecommunications and infrastructure sectors. Sophearom En, the current CEO, has a background in investment management and corporate advisory across property, infrastructure, and telecommunications, having worked with firms like Macquarie Capital and Lend Lease. This experience informed the company's strategy to address a perceived gap in the Australian market for high-speed internet, particularly for apartment buildings and businesses in metropolitan areas underserved by existing infrastructure.

The company's core business revolves around providing ultra-fast internet services to residential and business clients in major Australian cities, including Melbourne, Sydney, and Brisbane. GigaComm's business model is based on a monthly subscription fee for its internet plans. It generates revenue by offering various speed tiers, with residential plans starting from $79 per month for 200 Mbps, and business plans providing symmetric bandwidth of up to 1 Gbps. The company targets customers in high-density urban areas, such as apartment dwellers and commercial properties within strata buildings, a strategy that allows for more efficient network deployment and faster revenue generation.

GigaComm's primary service is the provision of high-speed internet through a hybrid network that combines fiber and fixed wireless technologies, including G.Fast technology which enhances speeds over existing copper lines. This infrastructure-agnostic approach allows the company to bypass the NBN, giving it greater control over network performance, reliability, and pricing. The service offers download speeds significantly higher than the national average, ranging from 200 Mbps up to 1000 Mbps (1 Gbps) for residential customers and even 2000Mbps in some cases. By the end of 2022, GigaComm's network had expanded to cover over 300,000 premises across more than 100 suburbs. A key part of its mission is to address digital equity, with plans to expand its network into social housing properties and offer discounted pricing to underserved communities.