FOUNT Global

About FOUNT Global

FOUNT Global, Inc. operates as a software-as-a-service (SaaS) provider focused on identifying and mitigating work friction within large enterprises. The company was established in January 2022 as a spin-out from the employee experience consultancy, TI People, and was co-founded by Christophe Martel and Volker Jacobs, who both serve as Co-CEOs. Martel's background includes extensive business leadership at CEB (later acquired by Gartner), including a role as CHRO, which provided him with insights into the disconnect between business and HR in solving workplace inefficiencies. This experience directly informed the creation of FOUNT.

The company's core offering is a platform that measures the friction employees encounter in their daily work, whether it's with digital tools, internal processes, or organizational structures. Operating on a subscription-based model, FOUNT serves large organizations, including notable clients like adidas, Siemens, and Northwell Health. The platform deploys targeted surveys focused on specific work interactions to gather employee feedback. It then uses analytics and AI to pinpoint the most critical sources of friction, quantify their impact on productivity and employee satisfaction, and provide actionable recommendations for improvement. This approach is designed to complement broader employee engagement surveys by offering specific, data-driven insights into workflow obstacles.

A significant milestone was reached in March 2023, when FOUNT secured $8 million in a Series A funding round led by Lavrock Ventures, with participation from Osage Venture Partners and Grotech Ventures. This brought its total funding to $10.75 million since its inception. The capital is intended to fuel product development and expand its technology infrastructure. Headquartered in Washington D.C., the company also maintains offices in London and Hamburg to serve its international client base.