Fixico

Initially launched in Amsterdam as a mobile app allowing users to upload photos of car damage and receive multiple repair quotes, Fixico quickly expanded. Within its first year, the platform processed one million euros in repairs and achieved nationwide coverage in the Netherlands. Recognizing the potential in the business-to-business sector, Fixico adapted its platform for the fleet, rental, and insurance industries. The company serves B2B clients such as fleet operators, insurers, and original equipment manufacturers (OEMs), including prominent names like Aon, Sixt, Arval, and AXA. By 2021, Fixico had expanded its operations to ten countries and collaborated with over 3,000 repair shops.

The platform functions as a comprehensive tool for managing the entire repair process. For its business clients, Fixico provides a centralized dashboard to track repairs, manage costs, and analyze performance data. Its core feature is a 'smart matchmaking' system that connects a specific type of damage to the most suitable repairer based on criteria like price, expertise, and availability. Fleet and claims managers can submit a damage report, often enriched with AI and telematics data, and then either steer the job to a preferred shop or tender it through a bidding system. This digital workflow is designed to reduce repair cycle times and costs while providing transparency with a full audit trail for every case. Fixico generates revenue by facilitating these transactions within its marketplace, improving operational efficiency for businesses and optimizing workshop utilization for repairers.