Five Star Technologies

About Five Star Technologies

Five Star Technology Solutions provides technology support and solutions tailored for the K-12 education sector. Founded by Jim Benson in 2005, the company emerged from a recognized need for robust technology support within classrooms. The company's mission is to act as a catalyst for innovation, enabling school leaders to realize their vision of excellence.

The company serves K-12 school districts of various sizes, from small rural schools to large public systems, with customizable solutions to fit different budgets and long-term technology plans. Its business model focuses on partnering with schools to transform teaching and learning through technology, data utilization, and ensuring a safe and efficient digital environment. The client base includes nearly 800 schools.

Services offered are extensive, covering professional development, managed services, and data analytics. Specific offerings include student data analysis software, teacher evaluation software, cybersecurity consulting, virtual CTO services, network engineering, and professional training on platforms like Google for Education. A key product is the Virtual Help Desk (vHD), launched in April 2022, which provides remote technical support to teachers, aiming to increase efficiency and reduce costs for schools by handling Tier 1 support tickets. The company also assists with K-12 grant applications and offers specialized training such as AI in the classroom.