Fido AI

About Fido AI

FIDO AI, a UK-based software company founded in 2014 by Victoria Edwards and Neil Edwards, provides data-as-a-service (DaaS) solutions focused on enhancing global water resilience. The company's core offering is an artificial intelligence platform that analyzes acoustic and kinetic data from water pipeline networks to detect, locate, and quantify the size of leaks. This technology is designed to be sensor-agnostic, meaning it can process data from any hardware device, including third-party sensors or FIDO's own mobile sensors, known as 'FIDO Bugs'. The firm operates primarily on a service-based model, offering its AI analysis via subscriptions and also providing its proprietary sensors for free where networks lack existing hardware.

The company was co-founded by Victoria Edwards, who serves as President, and Neil Edwards, the Chief Technology Officer. Victoria Edwards, a former concert pianist with a background in music analysis and over 15 years of experience in big data analytics, has been instrumental in shaping the company's vision. Her journey reflects a transition from analyzing complex musical scores to analyzing acoustic data for leak detection. In July 2025, Mitch Donnelly, formerly of EXL and Suez Digital Solutions, was appointed CEO to steer the company's next growth phase, with Victoria Edwards continuing in a strategic role as President. The company emerged from a United Utilities innovation program in 2019, which provided the initial environment to train the AI with verified leak data.

FIDO AI's platform uses a deep-learning algorithm trained on a vast and growing library of over 2.4 million verified leak and non-leak data points to achieve over 92% accuracy in its analysis. By identifying the size of leaks, the technology enables water utilities and corporate clients to prioritize repairs, focusing on the largest leaks first to maximize water and revenue savings. The service is delivered through a cloud-based portal and a smartphone app, providing real-time insights and auditable results. Beyond leak detection, the platform's 'FIDO Plus' model facilitates collaborative water stewardship projects. This initiative connects corporations like Microsoft, Meta, and Gap Inc. with local utilities to fund and implement leak reduction programs in water-stressed regions, with the saved water volumes verified using Volumetric Water Benefit Accounting.

The company has secured multiple rounds of funding to support its global expansion. After an acquisition by SKion Water GmbH, a Series B funding round was led by CRH Ventures in October 2024, with participation from existing investors Emerald Technology Ventures. This capital is aimed at accelerating commercial growth in water management and exploring opportunities in adjacent infrastructure markets. FIDO AI operates on five continents with offices in the UK and the US, serving a client base that includes water utilities and large corporations committed to water positivity. The technology has received numerous accolades, including an Innovation Gold award at the Engineering Matters Awards in 2025 and a Lighthouse Award for its collaboration with Microsoft.