FastTrack RTW

About FastTrack RTW

Based in Bedminster, New Jersey, FastTrack RTW offers intelligent technology solutions for the Life & Disability insurance sector in the United States and Canada. The company was founded in 2012 by Thomas Capato and Frank Weichmann. Capato, who serves as CEO, previously co-founded and led GettingHired.com, a major hiring portal for individuals with disabilities, which was sold in 2012. This background in the disability employment space provides a foundation for FastTrack's focus on return-to-work (RTW) and risk management programs.

FastTrack operates on a business-to-business (B2B) model, providing its services to group and individual life and disability insurance carriers, self-insured employers, and third-party administrators (TPAs). The company generates revenue by licensing its software and providing claim administrative services. Its technology platform is designed to digitize and automate large portions of the claims journey, from initial intake to adjudication. By employing robotic process automation (RPA), artificial intelligence (AI), and digital data collection, the system aims to reduce claim handling times and free up insurance professionals to concentrate on customer experience and complex decision-making.

The core of FastTrack's offering is a suite of automation tools that standardize and accelerate administrative tasks. For instance, the Life Waiver process captures medical data, compares it against an occupational library to assess a claimant's work capacity based on their policy terms, and provides comprehensive data to the benefit specialist. The platform includes customizable online portals for claimants, beneficiaries, employers, and agents to submit documentation and track status, which helps create a complete digital profile for each claim. This process facilitates informed and consistent adjudication. In March 2025, FastTrack secured $15 million in financing to accelerate product development and market expansion.