EVoice

About EVoice

eVoice operates as a telecommunications service, providing a cloud-hosted business phone solution primarily for small to medium-sized businesses, startups, and entrepreneurs. The company was established in 1999 by co-founders Wendell Brown, Craig Taro Gold, and Mark Klein, and was notably the first large-scale, internet-enabled voicemail system. Brown's patented developments, such as voicemail-to-email and visual voicemail, were foundational to the service. The company's journey includes a significant acquisition by AOL Time-Warner in July 2001 and a subsequent acquisition of the brand and domain by j2 Global in June 2004. Today, eVoice is part of the Ziff Davis portfolio, which itself was spun off from J2 Global.

The core of eVoice's business is offering virtual phone numbers—local or toll-free—in the United States and Canada, which enables subscribers to manage business communications on their existing personal phones. This model allows a business to project a professional image without investing in traditional telephony hardware. Revenue is generated through monthly subscription plans, which are priced per user. These plans typically include unlimited calls within the U.S. and Canada. Additional revenue comes from premium feature add-ons like live receptionists, call recording, business texting, and voicemail-to-text transcription.

The service is designed to provide a comprehensive suite of call management tools. Key features include an auto-attendant for professional greetings and call routing, multiple extensions for different departments, and call forwarding to any designated number. Subscribers also benefit from voicemail delivered as audio files to email, call screening, conference calling, and detailed usage reports. The system integrates seamlessly with mobile devices via dedicated apps for iOS and Android, allowing users to manage calls, texts, and voicemails from any location. This flexibility is a central value proposition, offering a complete virtual office solution that separates business and personal communications on a single device.