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Engageware
AI-powered customer engagement platform for banks, insurers and telecom
About Engageware
Engageware is an AI-powered customer engagement platform for regulated industries - banks, insurers and telecom operators. Its agentic AI connects conversational automation, appointment scheduling and knowledge management in one continuous customer journey, with policy guardrails, audit trails and human-in-the-loop governance designed for compliance-heavy environments. The platform has orchestrated over 1 billion AI interactions, scheduled more than 1.5 billion appointments and answered over 500 million questions, and regulated organisations run around 300 million customer interactions on it each year. Founded in 2000 (originally as TimeTrade), Engageware integrates with existing CRM, core systems and CCaaS stacks, and was named a Major Contender in conversational AI and AI Agents by Everest Group in 2025.
Source: Dealroom company dataAt a glance
- Founded
- 2000
- Headquarters
- Tewksbury, United States
- Sector
- Other B2B Software
- Power Law
- Colt$25–100M revenue
Knowledge graph
More headlines
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A3 investors entered at this stage
- CACherrystone Angels
Launchpad Venture Group
Converge
Series B and later4 investors entered at this stage
Lead Dog Ventures- OPOrigami Capital Partners
Ascent Venture Partners- YVYucatan Rock Ventures
Source: Dealroom Talent Intelligence.
Global footprint
across markets
Market sentiment
An AI-synthesised read of the highest-engagement posts about Engageware on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
See Engageware on the full Dealroom platform
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