Encore AI

Encore AI provides an agentic AI platform designed for enterprises to increase revenue from customer interactions. The company, previously known as Insait IO, was founded in 2022 by Dr. Dvir Ginzburg. Dr. Ginzburg, who serves as CEO, has a background in AI research, holding a Ph.D. in Geometric Deep Learning and having previously worked at Microsoft on recommendation systems and personalization technologies. His research into identifying patterns in large-scale behavioral data forms the technical foundation of Encore's platform.

The firm's core technology is its patented "Interaction Mining" process. This system analyzes millions of a client's existing customer interactions—including calls, chats, emails, and CRM data—to identify the specific behaviors and communication patterns of their top-performing employees. It then uses these findings to build and deploy AI agents that replicate the most successful strategies. These agents can operate fully autonomously or as a real-time "Wingman" assistant for human representatives. The technology supports interactions across multiple channels like voice, chat, SMS, and WhatsApp in any language.

Encore AI primarily serves enterprise clients in heavily regulated industries, with a strong focus on financial services, including banks and insurance companies, as well as healthcare providers. The company reports that its annual recurring revenue grew more than fivefold in the 18 months following its seed round. After its founding in 2022, the company rebranded from Insait IO and raised a $30 million Series A round led by Team8, Planven, and The Garage. Notably, several of its initial customers, including commercial banks and insurers, participated in the funding round after implementing the platform. The company is headquartered in New York, with employees in Israel and Australia, and serves over 40 enterprise customers globally.

Keywords: agentic AI, interaction mining, customer revenue optimization, AI agents, enterprise AI, financial services AI, revenue generation, customer interaction platform, sales automation, AI wingman, contact center AI, conversational AI, autonomous agents, Insait IO, Dvir Ginzburg, Team8, Planven, AI for banking, insurance technology, lead conversion, customer engagement, personalized experiences, agentic landing pages, AI-driven sales, revenue uplift}