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Emplifi
Unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap
About Emplifi
Emplifi operates in the customer engagement and social media marketing sector, providing a comprehensive platform designed to enhance the customer journey and close the customer experience (CX) gap. The company serves global brands and agencies, offering solutions that transform marketing, commerce, and care experiences. Emplifi's business model revolves around a Software as a Service (SaaS) platform, which generates revenue through subscription fees from its clients. The platform empowers brands with insights to empathize with customers and amplify the right experiences, leveraging tools like on-demand training, how-to videos, and guides. Emplifi also facilitates high-impact influencer marketing campaigns with a database of 30 million influencers, blending influencer content with personalized user-generated content (UGC). Additionally, the platform provides timely and effective customer care experiences during the buying phase, and enables social media teams to deliver authentic content to the right audience at the right time. Emplifi's ecosystem includes partnerships with trusted SaaS solutions to address complex business challenges and elevate the customer experience.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 1995
- Headquarters
- Columbus, United States
- Employees
- 547
- Open positions
- 6
- Dealroom signal
- 31.9/100
- Industry
- Marketing
- Sub-industry
- CRM & Sales
- Sector
- Marketing
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 2 companies, latest Nov 2022
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| GROWTH EQUITY VCEquity / VC | Mar 2022 | — | — | LionTree Partners · Sixth Street Growth | — |
| GROWTH EQUITY VCEquity / VC | Jun 2021 | — | — | Audax Private Equity | — |
Growth signals
Latest recorded traffic for Emplifi is 350K monthly website visits, up 0% over the last three months. Emplifi's team declined 11.6% over the past year.
Open positions
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
PixleeSan Francisco, United StatesVisual marketing platform that allows businesses to market and sell with real customer photos and videos
$16Mvaluation
Go InstoreLondon, United KingdomUnique technology that closes the gap between the online and offline worlds
→
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series B and later5 investors entered at this stage
Earlybird Venture Capital
Index Ventures
Audax Private Equity
Sixth Street Growth
LionTree Partners
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Emplifi on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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