EFORCE

About EFORCE

EFORCE Software provides a suite of web-based public safety software, operating as a Software-as-a-Service (SaaS) business. The company was founded in 2003 by Cory Bowers, who currently serves as the President and CEO. The firm's establishment was driven by the identified need for an operational support tool for law enforcement that could reduce time spent on data collection and provide crucial output, leading to the creation of one of the first browser-based solution suites in the sector. A notable aspect of the company's staffing is that over 20% of its employees have prior experience in law enforcement roles, including as patrol officers, dispatchers, and detectives, which informs the product design with practical field insights.

The company's target market consists of public safety agencies such as police departments, sheriff's offices, dispatch centers, correctional facilities, and municipal courts. Revenue is generated through the licensing of its software products. The firm's product portfolio is comprehensive, covering most facets of public safety operations. Core offerings include Computer-Aided Dispatch (CAD), a Records Management System (RMS), Jail Management Software (JMS), and mobile solutions for patrol officers. Additional modules address civil process, municipal court functions, automatic vehicle location (AVL), and e-Citations. The software is designed to be accessible from any location via the web, aiming to streamline communication, improve the quality of records, and simplify daily operations for agencies.

The platform's key products provide distinct functionalities. The Patrol software offers user-friendly tools designed specifically for officers in the field. The Dispatch system is built for intuitive use, aiming to be operable on muscle memory. For administrative functions, EFORCE provides web-based tools to enhance productivity and record quality. The Corrections module is tailored for the specific needs of jail management. The cloud-based infrastructure allows for continuous enhancements and responsiveness to requests from the law enforcement community. The company also offers an eForce Mobile application, which enables officers to transmit data directly to the system over the internet, bypassing traditional radio methods. This integrated suite is intended to provide a unified system, reducing the complexity of managing multiple, disparate software solutions for public safety agencies.