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EdSights

Edtech · New York City, United States · Founded 2017

EdSights is a company that has developed a student success platform to address the issue of college dropout rates. The platform utilizes an AI-powered chatbot that communicates with students via SMS, creating a continuous and accessible channel for support and feedback. This approach allows higher education institutions to gather real-time, non-cognitive data on student well-being and engagement, which can be crucial for identifying at-risk students early on. The core of the service is a chatbot that can handle a wide range of student queries 24/7, drawing from a knowledge base built by EdSights. This frees up university staff to focus on more complex student issues. The company's business model is based on providing this service to higher education institutions, which are its primary clients. By offering a scalable way to monitor and support the student body, EdSights aims to help these institutions improve their retention rates, which is a key metric for their success and financial stability. The platform is built on a research-based framework, incorporating theories of student persistence to inform its AI. It analyzes millions of student conversations to identify trends and barriers to success, providing actionable insights to the institutions. This data-driven approach allows for proactive interventions and personalized support for students. Keywords: student retention, higher education, AI chatbot, SMS communication, student success, real-time data, student engagement, edtech, student support, data analytics